Privacy Policies

1. Introduction

Welcome to Pawshadhi. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or shop with us through our website or any associated services.

2. Information We Collect

We may collect the following types of data:

• Personal Data: Name, email address, phone number, shipping/billing address.

• Payment Data: Transaction details processed securely by our payment partners, in compliance with RBI regulations.

• Technical Data: IP address, browser type, cookies, and browsing behavior.

3. Purpose of Data Collection

Your data is collected and processed to:

• Fulfill and deliver your orders.

• Process payments, refunds, and returns.

• Communicate updates, offers, and service-related information.

• Improve our services, security, and customer experience.

4. RBI & Legal Compliance

• All payment-related data is stored and processed in accordance with RBI guidelines on payment data localization.

• Recurring payments (if applicable) comply with RBI’s 2FA authentication and pre-debit notifications.

• This policy also complies with India’s Information Technology (IT Act) privacy rules and applicable Data Protection laws.

5. Data Sharing

We may share information only with:

• Payment Gateways: To securely process your payments.

• Logistics Partners: To deliver your orders.

• Analytics & Marketing Tools: To improve website performance and customer experience.

We never sell or rent your personal data to third parties.

6. Data Storage & Security

• Payment-related data is stored only within India as required by RBI.

• Our website uses SSL encryption and Shopify’s secure infrastructure.

• We implement multi-layered security and real-time monitoring to protect your data.

7. Your Rights

As a Pawshadhi customer, you have the right to:

• Access, update, or correct your data.

• Request deletion of your personal data.

• Withdraw consent for marketing at any time.

To exercise your rights, contact us using the details below.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Pawshadhi
Amogha 5 Leaps, Aspire Coworks, #17, 2nd Floor, 7th Main Road, II Stage,
Indiranagar, Bangalore – 560038

📧 Email: hello@pawshadhi.com
📞 Phone: 9036932954

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or by email.